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Update:
21st November 2012:
It's not that there haven't been any satisfied customers since June
2008 when this was last up-dated!!
...just that I haven't had a chance to up-date for some time :-)
I will make the effort to add some more of the wonderful emails I have
had recently from happy customers in the next few days.
June 2008
I have had so many kind comments from customers, and I thought it would
be really nice to share.
Here are a few, simply cut and pasted straight from emails I have received
(the ONLY alterations I have made are to change the names to initials):
Hello, just to let you know I received the doll today, just in time for a birthday present, thank you for a excellent service and fast delivery, and a lovely doll its been a pleasure doing business with you, 'M'
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17th July 2008: Hi There, I received this yesterday and
would like to thank you so much for your no hassle prompt response.
I will certainly be coming back to you in the future.
All the Best, 'DJ'
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25th June 2008: Trish, You certainly can add any
of my comments.
I was very nervous the first time I ordered overseas. You were the first
time. Every order I placed with you gave OUTSTANDING service.
My questions were always answered.
The merchandise was always EXACTLY as pictured and described on your
Web Site.
'S' - New Mexico, USA
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19th June 2008: Thank you Trisha, This gift will make my
friend's daughter very happy indeed as she loved
my own eldest daughter's Woodkins set. I think they are fabulous! I
loved your website, which is a real feast of traditional delights, and
may I also compliment you on magnificent customer service.
Many thanks, 'DS'
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17th June 2008: Hi Trisha, Items received first thing,
what a speedy delivery.... Thank you, items are lovely... And what a
great service....
Many thanks, kind regards 'N'.
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12th June 2008: Hi Trisha, Just to let you know the parcel
just arrived and I would like to thank you for providing an excellent
product and superb service. My wife is very pleased as she didn't expect
such swift postage especially at no charge. I can't wait to see our
daughters reaction on her birthday! I'm sure we will be back sometime
before Xmas for some more bits and pieces for the Sarah Doll as you
have such a good selection at very reasonable prices. Once again, thank
you for everything!
Kindest regards, 'F'
PS. If you have a testimonials page please feel free to use my feedback
if you wish so others can know what great service to expect from you.
(This
was the comment that persuaded me that I really should
start this page)
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2nd May 2008: Thanks! The parcel arrived this morning,
excellent service as usual. The clothes are lovely and will be much
loved. I can't wait for my daughter to come home to see the shoes she
ordered :-)
Have a good weekend
'E'
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22nd April 2008: Franchesca Fairy arrived today. She is
so beautifully wrapped, I will be forwarding your website to all my
friends. Your customer service is fabulous, something this country lacks.
Thank you for running a business so well.
Many Thanks
'C'
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22nd April 2008: Trisha, Received goods,I wouldve received
yesterday however I was out when Postman tried to deliver so collected
today from Post Office.
Thank you very much for a fantastic personal service. It was a pleasure
doing business with you and I will be recommending you thats for sure.
As Arnie said "I'll be back"
Thanks again
'P'
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26th February 2008: Hi Trisha, Thanks for your quick service!
I passed your details onto my daughter's pre-school before Christmas
as they were looking for several woodkins. They were very impressed
with your prompt delivery.
Thanks.
'S'
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16th December 2007: Recieved the parcel. Thanks, and of
the many Christmas gifts I have ordered
on-line it was a pleasure to get that horse all thoughtfully wrapped
in festive tissue paper.
Many thanks.
'E'